We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
KOEP Donald Trump 2020 Cap Camouflage USA Flag Baseball Caps Keep America Great Snapback Hat 3D Embroidery Star Letter Camo Army Hats
Details:
Size: One Size Fits Most
Weight: About 90g
Hat Circumference: 56-60cm
Material: 95% Cotton, 5% Polyester
Gender: Unisex
About the wholesale and drop shipping
Wholesale and drop are both welcomed. For the wholesale, please contact us, we will give you our best price, meanwhile, we could offer free commercial express shipping (3-7 business days shipping time).
For drop shipping, we could send the parcel to your customers directly without any our company and brand information, and also we will not send the invoice and promotion etc. information. Please fill the right address and phone number for each order.
What Shipping way you send and when I can receive the parcel?
For most countries, we send the parcels by AliExpress Standard Shipping, about the shipping time, like to USRussiaSpainUKFranceNetherlandsIsraelAustraliaNew ZealandBrazilChile etc. There are about 15-30days. The other countries will be 30-50days. Please see the below picture about the shipping time rate.
Is there any customs tax?
Usually, we declare the minimum value to avoid the customs tax, but different country has different customs politic, there might be customs tax should buyer to be paid, so if you know the policy in your country, it’s better to leave a message about the value you want to declare when you placing the order.
What can I do if the order protection time is running out?
If your order protection time is running out, please contact us, we will extend it. So your money will not go to our account.
When I can get the refund if I have not received the parcel?
If you still have not get your parcel, we will refund to you, and the time is about 1-5 business days.
About the color difference.
It might be caused by cameral or lighting or background, different display has different color, such as LCD LED or Mobile phone. Hope you can understand about the small color difference.
About the feedback.
Your positive feedback is very important for us. So we hope you can leave us your positive feedback and 5 Stars rating if you are satisfied with our items and service. You will be greatly appreciated. If not quite satisfied, please do contact us before any negative or neutral feedback left. We will surely solve the problem for you satisfactorily.
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